This year we tackled Mothers Day with a refined plan from many past years of going through this holiday. Everything was set up for a smooth Mothers Day week. Monday went great, good orders coming in and awesome team work. Then Tuesday came around. Got to work early and noticed water dripping in one of our coolers, one of the units was icing up. Dealing with this, it took a while to notice the phones were not ringing. Called our phone company with my cell and they let us know that we would see someone out by 2:00. Thank goodness for cell phones, we had the calls forwarded to mine. We still couldn’t receive wires or process credit cards. Right about now I started to see the perfect storm mounting on the horizon, just waiting for the power or water to go out. So after dealing with the phones it was back to the cooler. We moved all the flowers to our back room cooler and had to shut down the front. After a couple of hours it was deiced and we transferred all the flowers back, along with all the new flowers that had come in. All this time we were running out all of our cell phone batteries. Sometime around noon Deanna reminded us all about Mothers day 2003 when the phones went down. That year Dave Payne cut off the tip of his finger and had to leave Deanna in charge while he spent the rest of the day at the emergency room. By the way, Deanna was pregnant and all kinds of smell were setting her off. Back to Mothers day 2009 at Payne and Morrison, the phones were back up by about 1:30 and everyone still had their digits. So half way into the week I hope we got the speed bumps out of the way and it is full speed ahead now.
Stop into Payne and Morrison Florists in Phoenix, Arizona or visit us on the web
www.payneandmorrison.com .
